FAQs

  • We offer bulk-billing to eligible Medicare card holders.

    However, there are certain eye tests that cannot be claimed against Medicare.

  • The cost can vary based on your individual needs, frame selection and type of lenses required.

    We at Eyeris Optometrist do endeavor to meet all budgets.

    Feel free to contact our friendly team at Eyeris Optometrist for any further clarification.

  • We accept all major health funds with optical cover.

    We offer Hicaps for easy health fund claims.

  • We accept payment via Afterpay.

  • Eligible ACT pensioners or Healthcare card holders may be entitled to a $200 subsidy towards glasses or contact lenses.

    We can assist in obtaining the approval for this subsidy in-store.

  • Gold card holders and eligible white card holders may be eligible for subsidized spectacles or contact lenses.

    Feel free to contact our friendly team at Eyeris Optometrist for any further clarification.

  • Any Contact lens require a current prescription before dispensing.

    If you do not have a current prescription for contact lenses, we can arrange an appointment for you.

    Feel free to contact our friendly team at Eyeris Optometrist for any further clarification.

  • Yes, we do accept outside prescriptions if it is valid under Australian standards and is within the expiry date.

  • We are proud to hold some very exciting luxury brands like Boss, David Beckham, Carolina Herrea, and Victoria Beckham. To see our full range of brands please see our Brands section.

  • We have state-of-the-art technology with an experienced optometrist to assist you with all aspects of eye health. Where your eye health is out of the optometrist’s expertise you will be recommended with your consent to where further appropriate service can be provided.

  • We believe no one should miss the opportunity to have a crucial eye test. If you need assistance with domiciliary visits, please contact the store to discuss options with the friendly team at Eyeris optometrist.

  • We have a range of safety certified glasses available in store available with or without prescription.

  • Kids should at least have their eyes checked before they start school and then at least every 2 years.

    Our optometrist has years of experience with kids vision testing. We offer amblyopia treatment and myopia control for kids vision. There are various spectacle and contact lens options available with a large range of kids, tween and teen frame options.

  • As we have access to a variety of different optical labs we can usually find a solution to suit your individual needs.

  • If your symptoms are new and persistent, this may be a matter of urgency. Please contact our store immediately.

    For other new concerns, we are more than happy to talk to you for advice and offer new eye tests where recommended.

  • It generally takes up to 10 working days for new spectacles to be made.

    For more urgent glasses, please contact the store. Arrangements can be made on select product type for a quick turnaround.